June 1, 2011
Consumers, business owners and managers in Indiana are fortunate to live and work in a state with comparatively friendly laws and a talented, industrious work force. They also are fortunate for another, less discernible reason … the competence and dedication of the Indiana banking community.
During the past few years, banker educational and training programs have been dwindling nationwide, decreasing from 20 percent to 40 percent state-to-state. Recently there has been some revival, with banker training rising to 2006 levels. In Indiana, however, attendance never did decrease! In fact the Indiana Bankers Association offers more educational programs than any other state. Bankers in Indiana understand the importance of keeping abreast of rules and regulations, identifying cutting-edge delivery systems to evaluate, and maintaining a customer-focused, positive culture.
Perhaps this banker enthusiasm is most evident by measuring participation in the IBA-hosted Mega Conference, this year held May 24-25. This two-day educational event presents 11 different tracks focused on various areas of the bank, supported by 46 sessions. Top-tier speakers come from all across the nation.
Amazingly, the Mega Conference is the largest state bankers association-sponsored event in the country—with 1,200 attendees—yet the Indiana Bankers Association has only about 155 bank members, compared to other states with as many as 600 members. Indiana is the 18th largest state in the United States by population and the smallest state, geographically, west of the Allegheny Mountains.
The only explanation that I can determine for this phenomenon is the talent and work ethic of those staff who plan, organize and deliver the Mega Conference, combined with the aforementioned dedication of bankers who are eager to provide the very best of products and services to their customers.
As the voice for banking in Indiana, the Indiana Bankers Association is proud of Hoosier bankers and their dedication to serving their communities.
– S. Joe DeHaven